We provide mobile telecommunication services mainly through Polkomtel our subsidiary Polkomtel, the operator of Plus network. Polkomtel is one of the leading Polish mobile telecommunications network operators. As at December 31, 2016 we provided 9.7 million mobile telephony services and almost 2 million broadband Internet access services. In January 2017, our LTE Internet and HSPA/HSPA+ Internet covered 99% and nearly 100% of Poland’s population, respectively, while 40% of the population was within the coverage footprint of our LTE-Advanced technology, launched commercially in 2016.
As part of our wholesale business we provide services to other telecommunication operators (such as network interconnection, national and international roaming, services to MVNOs, shared access to network assets and lease of network infrastructure).
Mobile telephony market in Poland
The Polish mobile telephony market is a mature one. Based on data published by the Central Statistical Office of Poland (GUS), the number of mobile telephony SIM cards as at the end of 2016 reached 54.7 million, which translates into a penetration rate of the population of Poland of 142%.
Within the last two years, the reported rate of penetration with SIM cards in Poland has decreased considerably, which should be explained by realignment of the number of reported SIM cards, corresponding to the actual use of such cards by Polish customers, among other as a result of new regulatory restrictions introduced in 2016 related to the sale and registration of new SIM cards in the prepaid model. At the same time, the share of postpaid SIM cards in the structure of the Polish mobile market is clearly growing, which in our opinion reflects the actual shape of the Polish mobile telephony market in a better way.
PMR expects that, after the corrections introduced in the years 2015–2017 making the volume of SIM cards on the market more realistic, the number of reported SIM cards used in Poland will return to the growth at the pace of 2.2% per annum (CAGR 2017-2021). In the opinion of PMR, the growth will continue to be generated by the mobile Internet segment, machine-to-machine cards and business segment.
According to the Office of Electronic Communications (UKE, “Report on the telecommunications market in Poland in 2015”), the total value of mobile telephony market in Poland estimated at PLN 39.5 billion, has increased for the first time in a few years. At the same time mobile telephony remains the largest segment of the Polish telecommunications market, with a share in total market revenue of nearly 44% in 2015 (excluding revenue from mobile Internet access). According to UKE data, the estimated value of mobile telephony market in Poland in 2015, expressed as the sum of the operators’ retail service revenues, was PLN 17.2 billion (excluding revenue from mobile Internet access).
In recent years average revenue per SIM cards of mobile voice services (ARPU per SIM) decreased systematically as a result of competitive pressure stimulated by regulatory reductions of wholesale voice and SMS termination rates (MTR). Assuming no further MTR reductions, PMR estimates that the mobile telephony market, including revenue from mobile Internet access, will grow at an average rate of 2.1% (CAGR 2016-2021) until 2021 and its value will reach PLN 28.45 billion in 2021.
The Polish mobile telephony market is highly competitive and relatively polarized. Four leading infrastructural operators operate on the Polish market: Polkomtel (Plus network), Orange Polska (Orange network), T-Mobile Polska (T-Mobile network) and P4 (Play network).There are also about 20 mobile virtual network operators (MVNO), but their market share in terms of revenue and customer base is relatively low (3.2% in terms of subscriber base in 2015, according to the UKE report).
Market shares in 2014 in terms of number of contract SIM cards
Infrastructure operators (MNOs)
Five MNOs operate commercially in Poland based on their own allocated frequency bands and infrastructure necessary to provide mobile telephony services on their own. They include Polkomtel, Orange Polska, T-Mobile Polska, P4, and Aero2 Group. Both Polkomtel and Aero2 Group are currently part of Polsat Group.
According to the UKE report, Polkomtel, Orange, T-Mobile and P4 together accounted for approximately 99.4% of the revenue generated on the Polish mobile telephony market in 2015. The remaining revenue was generated by MVNOs and the remaining MNOs.
Polkomtel operates under the umbrella Plus brand, it also owns an alternative brand Plush. On May 7, 2014 Polkomtel was incorporated in Polsat Group.
Orange Polska, operates under the umbrella Orange brand and also has an alternative brand nju.mobile. As at December 31, 2016 Orange reported ca. 16.0 million SIM cards. Apart from the operations on the mobile market, Orange Polska is also a leading Polish fixed-line telephony operator, currently focusing its strategy on the development of broadband access services based on the fiber optic infrastructure, also delivered to residential customers.
P4 operates under the umbrella Play brand, and also has additional brands Red Bull Mobile and Fakt Mobile. As of December 31, 2016, P4 reported 14.4 million SIM cards. P4 operates solely on the mobile services market, supporting itself with a wholesale purchase of access to mobile networks of its competitors.
T-Mobile operates under the umbrella T-Mobile brand and also uses additional brands such as Heyah, Blueconnect and Tu Biedronka. As of December 31, 2016, T-Mobile reported 10.6 million SIM cards. T-Mobile is currently providing fixed-line telephony services addressed to business customers.
Aero2 Group operates on the wholesale market through companies Aero2 and Sferia, providing wholesale access to its network mainly to Polsat Group. At the same time, Aero2 operates on the residential market, where, in line with its concession obligations, it offers free-of-charge broadband Internet access and provides residential services in the prepaid model based on “wRodzinie” and “a2mobile” brands, while Sferia provides telecommunication services to residential users based on its brand “Sferia.” As of February 29, 2016, both Aero2 and Sferia are part of Polsat Group.
Virtual operators (MVNOs)
MVNOs are those operators who provide mobile telephony and/or mobile data transmission services, but do not hold any frequency allocations on their own and do not need to have their own infrastructure to provide such services. Under the MVNO business model, existing MNOs provide frequency resources and the necessary infrastructure to MVNOs. According to the UKE report, 20 operators provided mobile services under the MVNO model in 2015.
Although the number of MVNOs is on the increase, none of them has significant market power. According to the UKE report, the joint share of all MVNOs in the mobile subscriber market was 3.2% in 2015. According to the UKE report, total revenue of all MVNOs (accounted for a mere 0.7% of the total value of the Polish mobile telephony market in 2015. Limited success of MVNO operators has led some of them to cease operations on the Polish market.
Internet access market in Poland
Broadband Internet access services can be provided through a wide range of different solutions based on fixed-line technologies, such as xDSL, cable modem, LAN-Ethernet, fiber optic links and WLAN, or mobile technologies such as mobile modems or routers operating in the GPRS, EDGE, UMTS, HSPA or LTE, possibly LTE-Advanced, technologies. In Poland broadband Internet access is provided through fixed-line and wireless networks.
Based on the data from the UKE report, nearly 14 million individual broadband Internet access services were provided in Poland in 2015, both in fixed-line and mobile technologies. This translated to a population penetration ratio of 35.7% (the relation of the number of services to the population). At the same time however, referring to the Digital Agenda Scoreboard of June 2015, UKE shows in its report that fixed-line Internet access saturation was merely 18.8% in Poland, which consistently remained the lowest level among all European Union countries, where the average penetration was 31.6%, while in the case of selected countries (Denmark, the Netherlands) it exceeded 40%. Mobile Internet penetration in Poland is significantly better compared to the European Union. According to UKE report, 94.1% of Poland’s inhabitants connected to the Internet with the use of mobile technologies (the EU average is 75.3%).
In the 2017 Digital Agenda Scoreboard Poland was ranked 23rd out of 28 EU countries in terms of the Digital Economy and Society Index, which measures the development of individual member states in the areas of digitization of the economy and the society. This report also underscores the weakness and the low popularity of fixed-line broadband infrastructure, contrasting it with the favorable indicators for mobile broadband technologies.
Due to the relatively low saturation of the Polish broadband Internet access market and the progressing development of mobile technologies, mobile data transmission consistently remains the fastest growing segment of the telecommunication market.
According to UKE report, in 2015, 7.13 million Internet users in Poland used fixed-line access (no growth as compared to 2014), whereas the number of mobile Internet users reached 6.67 million (growth by 15% versus 5.79 million reported by UKE for 2014). 2G/3G/4G modems are gaining popularity (growth of market share from 39.4% in 2013 to 48.3% in 2015), while the popularity especially of the xDSL technology and cable modems is declining. The market share of the first decreased from 25.7% in 2013 to 19.6% in 2015, and in the case of the latter from 21.1% in 2013 down to 18.5% in 2015. According to UKE data, fiber optic technologies constituted as little as 2.2% of broadband access market (growth from 1.3% in 2014).
According to the UKE report, in 2015, 39.3% of Internet users in Poland used access links with throughputs below 10 Mbps, while links offering over 30 Mbps were used by only 36.8% of Poles.
According to the UKE report, the value of the Polish broadband market, measured in terms of revenue from sale of services, was PLN 5.07 billion in 2015, decreasing slightly (by 0.5%) as compared to 2014, which, according to the UKE report, was due to a substantial erosion of revenue obtained from xDSL technology. Concurrently, mobile technologies once again increased their share in terms of value in the revenue structure to 33.1% (from 31.7% in 2014). According to the UKE report, the average monthly revenue per user of Internet services (ARPU) decreased by PLN 2.3 in 2015 as compared to 2014, down to PLN 30.6.
Fixed broadband Internet access in Poland
In Poland, availability of fixed-line broadband services is limited mainly to urban areas. Outside urban areas, fixed-line broadband services are offered only to a limited extent, which is due to historical underinvestment resulting primarily from the high cost of build-out of local loops and strategies adopted by leading fixed-line operators. According to the UKE report, access to xDSL technology in 2015 remained the most popular form of fixed-line Internet access (19.6% market share). Orange is the dominant player operating in xDSL technology, whose share in the total number of xDSL customers amounted to 75.3% in 2015.
Cable modems are the second most popular fixed-line access technology (18.5% market share). UPC Polska (40.2% share in user base), Vectra (20.1%) and Multimedia (14.7%) were the major operators on this market in 2015.
Mobile broadband Internet access
The market of broadband Internet access based on mobile technologies (defined as access via modems or dedicated SIM cards integrated with laptop computers or tablets) is dominated by four mobile operators. According to the UKE report the four leading providers of those services (Polkomtel, T-Mobile, Orange and P4) jointly held 80.1% of the market in 2015. The remaining 19.9% is divided between MVNO operators and Cyfrowy Polsat.
Compared with other EU Member States, Polish mobile broadband market offers large potential for growth. It is related to relatively low quality of the existing fixed-line infrastructure in Poland, which makes mobile broadband technology more attractive to Internet users as it offers better quality parameters in their respective area of residence. Moreover, Poland's low urbanization level often makes mobile access the only technology available in a given location.
According to the UKE report, in 2015 revenue from mobile technologies grew in nominal terms at the fastest rate on the entire broadband Internet access market, and mobile broadband became the most popular Internet access technology in terms of the number of users (market share of 48.3%, up from 44.9% in 2014). The success of mobile broadband can be attributed to broad availability and the ease of installation of this form of broadband access, affordability, the growing HSPA+ and LTE network coverage, and increasing data transmission speeds, also thanks to the implementation of the new data transmission technologies, e.g. LTE-Advanced. The mobility feature constitutes an advantage of this form of broadband access to a group of customers.
Development forecasts for the broadband Internet access market
The continuing development of LTE and LTE Advanced technologies, offering high-quality mobile broadband Internet access to the majority of the population of Poland, combined with the provision of new services and products (such as those based on video streaming), will make this form of broadband Internet access even more popular among Polish users. As network investments by fixed-line operators in suburban and rural areas are limited, mobile broadband technologies will be also the key factor contributing to further increase in the penetration of Internet access services in Poland. In addition, high quality of LTE-based services will lead to increased data usage by customers, which will improve ARPU, reduce churn, and increase the broadband Internet market share of mobile operators.
According to PMR forecasts, the Data Transmission, Line Rental and Internet Services Provision (DLISP) market will remain the fastest growing segment of the telecommunication market. Further investments into broadband network roll out as well as further development of the LTE technology will be the most significant factors. According to PMR forecasts, in coming years the value of the broadband Internet access market will demonstrate continuous positive dynamics, reaching the level of PLN 6.6 billion in 2021.
In accordance with the PMR forecasts, in 2021 the number of broadband Internet access subscribers in Poland will increase to 19.775 million, out of which 59% will be serviced by mobile technologies. PMR forecasts that increments of the number of mobile Internet subscribers will systematically exceed 400 thousand annually in the years 2016-2021, hence the rate of growth of the number of mobile broadband Internet subscribers will be several times higher than that of fixed-line access users. The advancing popularity of mobile technologies in Poland will be the result of competitive pricing as well as growth of mobile network coverage, which will directly translate to improved quality and continuity of coverage of the purchased service. The fast development of LTE and LTE-Advanced network coverage, as well as 5G in the future is an additional factor stimulating the development of mobile Internet services. These standards will enable the provision of mobile services characterized by transmission rates and network throughput levels which have so far been unachievable for radio access technologies.
Mobile telephony offer
Residential mobile voice services
Our residential contract offer is standardized and includes a variety of contract plans. Currently, it is available in the postpaid and prepaid model as well as in the mix offer.
Our postpaid residential offer is based on a monthly subscription fee which includes minutes for voice calls and other services such as text and multimedia messaging, data packages, packages of minutes and data in roaming, or IPLA available on the handset. Similarly to other offers available on the Polish market, our offer is currently based on unlimited tariffs which allow the customer to make unlimited calls and depending on the value of the commitment, send unlimited text messages and multimedia messages (MMS). We also offer our customers data packages within a subscription fee. As a rule, the higher the fee, the larger the data package available without additional costs. Customers, who choose to pay a lower subscription fee, can purchase additional services not included in the subscription, such as unlimited text messages, unlimited voice calls to fixed-line networks, data packages or roaming packages. Our offer also includes a tariff plan, which enables our customers to purchase three SIM cards that share packs under a single subscription fee.
The contracts are concluded for a fixed term - typically 24 months. Contract plans give customers the possibility to choose from a broad selection of handsets offered in the installment plan model. Customers can also select a tariff without a handset.
Mix offers combine the characteristics of a prepaid and contract offer. Customers commit to make a specified number of top-ups of specified values, which can be used for telecommunication services, including minute packages, text messages or data packages. Under the contract the customer also receives a chosen handset. Unlike traditional contract plans, the period for providing services is not fixed and customers are only required to make one top-up of a specified value at least once every 30 days. Similarly to prepaid offers, customers of our mix-type tariffs can compose (change, active or deactivate) packages of services at will at any time.
Prepaid offerings allow customers to gain access to our mobile network upon the purchase and registration of a starter pack (SIM card with a fixed amount of credits to be used for mobile services).Prepaid offers do not entail monthly subscription fees and customers are obligated to make a top-up only when they wish to use our services. All prepaid plans provide that the top-up can be made at any time with the use of a prepaid top-up available from agents, dealers, the operator’s website and other sales channels available on the open market. The customer can adjust the offer to meet his or her specific needs by choosing among available packages and additional options, such as data packages or unlimited voice calls or SMS, and adequately managing the value of top-ups.
Additionally, in 2016 our subsidiary Aero2 introduced a new brand on the market – a2mobile, under which it provided prepaid voice services. The distinguishing feature of this offer is the service WiFi Calling, which enables to make voice calls in places without network coverage, but where WiFi is available.
Mobile voice services for business customers
Business customers are mainly offered contract solutions, often on the basis of solicited tenders for their mobile requirements on a competitive basis. We also offer fixed telephony services, LAN (local area network)/WAN (wide area network) solutions, mobile broadband Internet access, SMS Center services and other dedicated solutions. Business contracts specify the tariff, contract duration and the value of the monthly subscription fee. The contract may provide for a subsidized handset that can be chosen from a broad selection.
Business mobile voice services for Small Office/Home Office customers are more standardized. The offering comprises several monthly subscription fee options, taking into account the specific preferences of this segment. Small Office/Home Office contracts have a fixed term, which is usually 24 months.
Within our wholesale business we provide international roaming services to foreign mobile operators that allow the customers of foreign mobile telecommunications network operators to use mobile telecommunications services when logged to Plus mobile network and outside their home network. We also enter into international roaming wholesale agreements in order to provide, both to our own customers and the customers of MVNOs, international roaming services in the networks of our roaming partners.
Cooperation with roaming partners represents a major part of sales in the wholesale segment. We develop our international roaming services by offering roaming services over our own network to subscribers of foreign operators, who are currently staying in Poland. In addition, we offer the wholesale roaming service over our own network to foreign operators under discount agreements in exchange for favorable terms offered by foreign partners for the handling of roaming traffic generated by our customers, who use roaming services abroad. This helps reduce costs of wholesale international roaming services incurred by us and enables the provision of competitive international roaming services (in terms of their price and quality) to our customers.
Internet access offer
We provide a comprehensive array of data services to both residential and business customers under two main brands: Plus and Cyfrowy Polsat. Since 2011 we offer our mobile broadband Internet services in the LTE technology and since 2016 in the latest LTE-Advanced technology. Our broadband Internet offering is universal, and provides broadband Internet access via all supported technology platforms, for a single monthly fee. Thanks to this solution almost 100% of Poles live in areas covered by Cyfrowy Polsat’s Internet service, while 99% of them can access our LTE Plus Internet. At the beginning of 2017, 40% of Poles were within the footprint of our LTE Plus Advanced Internet service, which offers transmission speed of up to 300 Mbps.
We offer several data plans with different allowances and price tiers, tailored to customers' individual needs. Customers deciding to use our data services may choose between dedicated contract plans, prepaid plans, as well as data packages offered as an addition to voice tariffs.
Dedicated mobile broadband Internet access is offered in contract tariffs. These contract plans are based on a monthly access fee and allow for a defined data transmission limit or unlimited data transmission in the LTE network. Under our contract plans customers may purchase or lease internet access devices (including dongle modems, fixed and mobile routers). In addition, our offer includes tablets laptops and other devices, which can be purchased in an installment plan, as well as tariffs without equipment - “SIM only.”
Customers who prefer prepaid services can choose a prepaid tariff plan dedicated to data transmission allowing customers to receive a data package, whose size and period of validity are determined by the value of the top-up. Thanks to our LTE Plus Internet access service combined with the set Home LTE Plus Internet, created specifically for Cyfrowy Polsat and Polkomtel, we can offer customers a product that constitutes a substitute for fixed-line Internet. Based on a unique technical solution ODU-IDU technology (Outdoor Unit Indoor Unit), the Home LTE Plus Internet Set consisting of an external LTE modem (ODU) and an internal router WiFi (IDU), is an innovative and unique product on the market. It significantly improves the coverage and quality of our LTE Plus Internet, thus enabling the use of the state-of-the-art LTE technology in places, where it was so far impossible to do. The existing TV installation (satellite or terrestrial) can be used to install the set and transmit both the TV signal and LTE Plus Internet over one concentric cable.
The standard LTE Plus Internet access offer is accompanied by various types of bonuses, depending on the value of the subscription fee. Such as strategy supports the promotion of our other services and gives our customers the possibility to test services, which they might purchase in the future.
Additionally, pursuant to the provisions of the concession related to the purchase of the 2.6 GHz band, our subsidiary Aero2 provides free of charge Internet access services, however with limited parameters (BDI offer). BDI customers have the possibility to purchase additionally data packages, which allow them to use the Internet with higher transfer speed and without a time limit on the duration of the session. BDI packages are sold in the prepaid model.
Consumer devices offer
We offer our customers a wide array of consumer devices, including in particular internet equipment and handsets.
All of the terminals offered by us for Internet access support the LTE data transmission technology. LTE terminals enable speed of data transmission of up to 150 Mbps, while devices which support the LTE-Advanced technology – up to 300 Mbps. We offer several categories of devices: modems, portable mobile and fixed-line routers, tablets and laptops. All categories of devices dedicated for internet access are sold in installment plans (with or without an initial fee). An installment for the purchased equipment, the value of which depends on the type and model of the chosen terminal, is added to the monthly fee for a data package each month.
We offer our customers a wide array of state-of-the-art handsets and smartphones. The share of traditional handsets remains in a declining trend and amounts to several percent of total sales. The majority of smartphones sold by us support the LTE technology for data transmission. Terminals that support data transmission speed of up to 450 Mbps are a novelty in our offer. Handsets are sold in two sales models: the subsidized model and the installment plan model (with or without an initial fee). In the case of subsidized equipment, the final price paid by the customer decreases as the subscription fee increases. In the installment plan model an installment for the purchased equipment is added to the monthly subscription fee. Bundled data packages, also for use in LTE technology, are now offered at all subscription levels.
Apart from handsets and internet access devices, our offer also comprises other categories of equipment. Television sets, which were offered only during the Christmas season in previous years, now constitute a fixed position of our offer. We offer state-of-the-art LED television sets that support WiFi (smartTV) and hence can connect with other devices (e.g. routers and smartphones).
See also: www.plus.pl
Technology and infrastructure
Our broadband Internet access services are based on a radio infrastructure provided by our subsidiaries, in particular Polkomtel, Aero2 and Sferia.
Our Group operates an integrated 2G, 3G and 4G mobile communication network. The Group's network supports GSM/GPRS/EDGE (2G), UMTS/HSPA+/HSPA+ Dual Carrier (3G) and LTE/LTE Advanced (4G) technologies. We also have an extensive CDMA network.
As mobile telecommunications networks enable automatic switches between technologies, uninterrupted service functionality for end users is ensured, while parameters such as data transmission rate improve when the user comes within the coverage of a more technologically advanced network.
As at December 31, 2016, Polsat Group’s 2G access network consisted of 6,909 base stations, while the 3G network consisted of 9,601 NodeB (UMTS/HSPA+) stations (including 3,687 HSPA Dual Carrier). The CDMA network included 575 base transceiver stations. Moreover, the LTE network consisted of 8,848 LTE base, 3,482 of which were stations operating in the 800 MHz frequency band.
Our access network is supported by an appropriate transmission network using mainly packet data transmission technologies. The network is divided into the access layer (180 Mb/s, 360 Mb/s and 1 Gbps microwave links, and fiber optic links), an aggregation network (mainly fiber optic, using Carrier Ethernet Transport (CET) MPLS-TP technology, mainly 10 Gb/s), and a backbone network (solely fiber optic, using the IP/MPLS technology, with bit rates being multiples of 10 Gb/s, and since 2014, also of 100 Gb/s).
The backhaul microwave network is composed of 7,719 PHD links. The aggregation layer of the backhaul network is composed of 573 nodes with high-capacity CET switches, and the backbone layer has 11 nodes with redundant IP/MPLS routers. 75 DWDM nodes operate in the physical layer, all equipped with facilities enabling traffic transmission at a multiple of the 100 Gb/s bit rate (the multiple is adjusted to current needs of a given node). The transport network is used to provide dedicated services to the business segment, such as virtual private network (with broadband Internet access), PBX (private branch exchange) switchboards and leased lines.
Polsat Group’s fiber optic network comprises 4,368 km of our own fiber optic cables and 4,250 km of leased fiber optic cables.
The core network ensures central handling of customer services, integrating them for the 2G/3G/4G technologies (Single Core). In this way, we are able to provide customers with access to our services irrespective of the radio technology applied, enabling an evolutionary transition of voice services from 2G (GSM), through 3G (including higher quality voice services), to 4G (with voice services based on CSFB or, in the future, VoLTE). The same strategy was used for data transmission services, enabling customers to use the broadband Internet access both in the 3G (HSPA+, HSPA+ Dual Carrier) and the 4G (LTE/LTE Advanced) networks. The core network architecture facilitates effective and easy capacity expansion to match the growth of the customer base and increased service demand.
We are the owner of both passive infrastructure (such as towers, masts, containers, power systems, and air-conditioning systems) and active infrastructure (including base transceiver stations, base station controllers and transmission systems). Active infrastructure is provided by leading international suppliers, such as Nokia Solutions and Networks and Ericsson (2G/3G/LTE hardware), as well as Huawei, Ericsson and NEC (transmission layer). Typically, we usually enter into framework agreements, without defining in detail the obligations regarding network expansion, combined with support services, such as software upgrades and updates as well as repairs and troubleshooting with respect to the development of our network.
We regularly upgrade and expand our network in order to provide its customers with technologically advanced services and optimize the network's technical performance and efficiency. Network modifications include increasing the capacity of the network's existing elements, hardware replacement and installation of additional hardware, as well as continuous optimization achieved by reconfiguring the network parameters.
Development of the LTE technology
Compared to HSPA+ or UMTS, LTE is characterized by much lower latency and has the capacity to support a greater number of users. The potential of the LTE technology is based on greater capacity and transmission speed with lower latency, which enables LTE Internet service customers to use interactive and multimedia applications requiring greater bandwidth and transmission in real time, such as online games, video communication and HD TV through Internet. We use a frequency bandwidth dedicated to LTE that enables us to offer services with transmission speed of up to 150 Mbps for download and 50 Mbps for upload. On the other hand, after aggregating selected bandwidths using Carrier Aggregation, we can significantly increase data transmission speed available to end-users, while the maximum speed depends on the quantity of aggregated radio bandwidths.
In 2011, as the first commercial provider in Poland we started offering broadband Internet access in LTE technology, which currently is able to provide a maximum speed of up to 150 Mbps based on a continuous 20 MHz block in the 1800 MHz band. Since 2015 we additionally use the network based on a 5 MHz block in the 800 MHz band, which combined with the clearly intensified roll-out of the LTE 1800 in the second half of 2016, allowed us to increase the coverage of mobile LTE Internet from Cyfrowy Polsat and Plus to the level of 99% of the population in January 2017. Concurrently, we began the aggregation of our 800 and 1800 MHz bandwidths, as well as the newly acquired 2600 MHz bandwidth. As a result, we offered our customers the LTE-Advanced technology which enables data transmission with maximum speed of even 300 Mbps. In January 2017 the service LTE Plus Advanced was available to over 40% of Poles.